Clear answers for the salon day.
Find practical instructions, honest feature status, and the next right step for owners, managers, receptionists, technicians, and clients.
Every part of the Pinsot experience
28 categories with complete English and Vietnamese guidance.
Getting started
Create access and learn the Pinsot basics.
1 articleAccount and login
Sign in, sessions, and account recovery.
1 articleSalon setup
Prepare your salon workspace for the team.
1 articleLocations
Organize settings and access by location.
1 articleTeam members and permissions
Give each person only the access they need.
2 articlesTechnicians
Set up technicians, skills, and availability.
1 articleServices and pricing
Build a clear, bookable service menu.
2 articlesAppointments
Book, update, and complete scheduled visits.
2 articlesWalk-ins and waitlist
Keep unscheduled demand visible and organized.
2 articlesTurn management
Use explainable, owner-reviewed turn workflows.
2 articlesClients
Maintain useful, privacy-aware client records.
1 articleCheckout
Review tickets and close visits accurately.
1 articlePayments and tips
Record payment outcomes and tip allocations.
2 articlesCommissions and earnings
Understand estimates and review responsibilities.
1 articleReports and analytics
Read operational reports with the right context.
1 articleMemberships and loyalty
Track availability for retention programs.
1 articleGift cards
Understand the current gift-card boundary.
1 articleInventory
Keep product counts and restocking needs visible.
1 articleMessages and notifications
Configure consent-aware client communication.
1 articleOnline booking
Prepare bookable services and availability.
1 articleOwner app
Review the salon day and items needing attention.
1 articleSalon app
Run front-desk and floor operations.
1 articleTechnician app
See assigned work and relevant client context.
1 articleClient app
Guide clients through booking and nail history.
1 articlePrivacy and security
Protect accounts and handle data requests.
2 articlesBilling and subscriptions
Review plan access and route billing questions.
1 articleTroubleshooting
Resolve common access and connection problems.
2 articlesContact support
Send a useful, privacy-safe support request.
1 articleStart with the core workflows
Create your Pinsot account
Accept an authorized invitation and secure your new account.
Getting startedRestore access after a session expires
Sign in again safely after Pinsot ends an inactive or invalid session.
Account and loginSet up your first salon
Create the operational foundation before inviting the full team.
Salon setupAdd a salon location
Create a location with the right hours, time zone, and access boundary.
LocationsInvite a team member
Invite a person with the narrowest appropriate role and location access.
Team members and permissionsUnderstand roles and permissions
Match Pinsot access to real responsibilities without exposing unnecessary data.
Team members and permissions