Start and complete a service
Keep the floor board accurate as work moves from assigned to complete.
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- The salon information, source record, or client instruction needed to complete the workflow accurately.
- Permission from the salon to make the described change or record the described action.
How to do it
- 1
Open the assigned visit on the floor board.
- 2
Confirm the client, technician, and service before selecting Start.
- 3
Update service details only when authorized and explain material changes to the client.
- 4
Select Complete when the service is actually finished.
- 5
Review the ticket before sending it to checkout.
The start and complete a service workflow is recorded in the correct workspace and its visible result matches the salon's source information.
- Accurate timestamps support coordination but may require review before operational or compensation use.
- Only make changes inside the salon and location you are authorized to manage.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.