Enable notifications
Configure available notification channels while respecting consent and device controls.
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- Confirmation that the preview capability is visibly enabled in your workspace.
- An approved test or fallback process in case preview behavior changes or is unavailable.
How to do it
- 1
Open notification settings in the relevant Pinsot app.
- 2
Review which channels are enabled for your workspace and market.
- 3
Separate operational messages from optional promotional messages.
- 4
Ask the user or client to make their own optional consent choice.
- 5
Send a test only through an approved channel and verify delivery expectations.
The preview workflow is completed only in an enabled workspace, its result is checked against the source record, and a fallback remains available.
- Notification providers and channels may be limited during preview.
- Do not preselect optional marketing consent or send messages after a valid opt-out.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.