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Configure online booking

On this pagePrerequisitesHow to do itHow location affects this taskTroubleshootingContinue in the Help Center

Existing guidance preserved. Product navigation and feature availability must be checked against the released app.

Available when configured

Prepare and publish client-facing availability after the salon's booking configuration is approved.

Audience
Owners and authorized managers
Reading time
7 minutes
Updated
July 20, 2026
Application
Web Booking and Client
Role / permission
Owners and authorized managers
Exact navigation path

Published booking link → Client sign in

Before you begin

Prerequisites

  • An individual authorized Pinsot account for the correct salon and location.
  • The salon information, source record, or client instruction needed to complete the workflow accurately.
  • Permission from the salon to make the described change or record the described action.
Step by step

How to do it

  1. 1

    Confirm online booking is enabled for your workspace.

  2. 2

    Review client-facing salon and location details.

  3. 3

    Select only services, technicians, lead times, and hours approved for online booking.

  4. 4

    Test the full flow without completing a real client commitment.

  5. 5

    Publish the approved link and monitor early bookings for configuration issues.

Location scope

How location affects this task

The selected organization and salon location determine the records, settings, business date, and permissions used by this workflow. Confirm both before saving.

Expected result

The configure online booking workflow is recorded in the correct workspace and its visible result matches the salon's source information.

Notes
  • Availability depends on the workspace's published booking configuration.
Warnings
  • Do not advertise online booking as live until a complete test succeeds and the salon approves it.
If something goes wrong

Troubleshooting

  • If a control is missing, confirm the active salon, location, role, and feature status before retrying.
  • Refresh or sign in again once, then stop repeating the action if the result is still unknown.
  • Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
Support escalation

If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.

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