Existing guidance preserved. Product navigation and feature availability must be checked against the released app.
Record client-directed tips and review allocations before using them in salon records.
Salon → Payments and tips
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- The salon information, source record, or client instruction needed to complete the workflow accurately.
- Permission from the salon to make the described change or record the described action.
How to do it
- 1
Confirm the tip amount from the completed payment or client instruction.
- 2
Allocate the tip to the intended technician or technicians.
- 3
Review split allocations when more than one person provided services.
- 4
Correct mistakes using the salon's authorized adjustment process.
- 5
Include the record in the salon's normal reconciliation and compensation review.
How location affects this task
The selected organization and salon location determine the records, settings, business date, and permissions used by this workflow. Confirm both before saving.
The manage tips workflow is recorded in the correct workspace and its visible result matches the salon's source information.
- Tip handling, payout timing, withholding, and reporting remain the salon's responsibility under applicable law.
- Do not change a client-directed allocation without authorization and a documented reason.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.