Set up your first salon
Create the operational foundation before inviting the full team.
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- The salon information, source record, or client instruction needed to complete the workflow accurately.
- Permission from the salon to make the described change or record the described action.
How to do it
- 1
Open the authorized salon workspace provided during onboarding.
- 2
Review the salon display name, locale, time zone, currency, and operating settings.
- 3
Add the first location and its hours.
- 4
Create services before adding bookable staff.
- 5
Invite a small review group and test a sample appointment before wider access.
The set up your first salon workflow is recorded in the correct workspace and its visible result matches the salon's source information.
- Use the salon's real business settings; they affect schedules and reports.
- Only make changes inside the salon and location you are authorized to manage.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.