Use the Technician app
Review assigned work and only the client context needed for the service.
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- The salon information, source record, or client instruction needed to complete the workflow accurately.
- Permission from the salon to make the described change or record the described action.
How to do it
- 1
Sign in with your individual technician account.
- 2
Review your schedule, turn context, and assigned services.
- 3
Open only the client information relevant to the current assignment.
- 4
Update service progress and approved nail-record details accurately.
- 5
Report an incorrect assignment or access problem to the manager.
The use the technician app workflow is recorded in the correct workspace and its visible result matches the salon's source information.
- Technician access is intentionally narrower than owner or front-desk access.
- Do not photograph, copy, or use client information outside approved salon workflows.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.