Use the Client app
Explore booking, nail history, preferences, and feedback where client access is enabled.
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- Confirmation that the preview capability is visibly enabled in your workspace.
- An approved test or fallback process in case preview behavior changes or is unavailable.
How to do it
- 1
Use the access path provided by your salon or Pinsot onboarding.
- 2
Confirm you are viewing the intended salon relationship.
- 3
Review available booking, My Nails, history, or feedback features.
- 4
Use privacy controls for media and communication where shown.
- 5
Contact the salon for service questions and Pinsot support for account or platform issues.
The preview workflow is completed only in an enabled workspace, its result is checked against the source record, and a fallback remains available.
- Client app availability can vary during preview and by salon configuration.
- Pinsot and salons do not use the app to diagnose nail or health conditions.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.