Existing guidance preserved. Product navigation and feature availability must be checked against the released app.
Configure available notification channels while respecting consent and device controls.
Salon → Messages and notifications
Prerequisites
- An individual authorized Pinsot account for the correct salon and location.
- The salon information, source record, or client instruction needed to complete the workflow accurately.
- Permission from the salon to make the described change or record the described action.
How to do it
- 1
Open notification settings in the relevant Pinsot app.
- 2
Review which channels are enabled for your workspace and market.
- 3
Separate operational messages from optional promotional messages.
- 4
Ask the user or client to make their own optional consent choice.
- 5
Send a test only through an approved channel and verify delivery expectations.
How location affects this task
The selected organization and salon location determine the records, settings, business date, and permissions used by this workflow. Confirm both before saving.
The enable notifications workflow is recorded in the correct workspace and its visible result matches the salon's source information.
- Notification channels require an approved provider and can vary by workspace and market.
- Do not preselect optional marketing consent or send messages after a valid opt-out.
Troubleshooting
- If a control is missing, confirm the active salon, location, role, and feature status before retrying.
- Refresh or sign in again once, then stop repeating the action if the result is still unknown.
- Record the approximate time, safe error text, and affected workflow for support@pinsot.com; never include passwords, access codes, or full payment details.
If the steps do not resolve the issue, email support@pinsot.com from an address associated with your account. Include the salon and location names, approximate time, affected record, expected result, actual result, and safe error text. Remove passwords, verification codes, payment credentials, government identifiers, and unrelated client data.